A lot of users have asked me if I should go for doorstep bike service or service station bike service, that is the reason why I am writing this blog today to help you understand the advantages and disadvantages between them.

For people who are relatively new bike owners, the doorstep bike service is wherein a mechanic visits your location preferably home or office and services your bike at home. On the other side, in a Service station service, your bike will be serviced at the service station. Let’s discuss it to understand them better and which one’s worth it.

I use a Yamaha FZ-S and I maintain my bike very well. I bought my bike in 2014 and I maintain it very well. I service my bike every 3 months, and I have replaced my tire set once from the time I bought it. I have used both doorstep service and service station service for quite some time to understand the performance factors like mileage, feel of the bike after service, and the look of my bike after service.

 

Doorstep Bike Service

There are lots of online and offline businesses that offer doorstep bike services. So, I booked for the service and the mechanics visited my home for the service. They were carrying toolkits and some standard parts like an oil filter, air filter, etc. They started with my service in my parking, and I was watching them work for the entire 3 hours (could have utilized this time for a move). They replaced my oil and the conducted general services like air filter cleaning, wheel bearings cleaning, etc. Although, washing could not be done properly due to unavailability of proper washing equipment.

The Total service cost me ₹950 (Including Engine Oil charges). Breaking down Service charges ₹600 and Oil Charges ₹350.

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Review

Day 1

The bike was noticeably smoother after the service. The bike had a fresh look, I believe the look of the bike can be improved further by washing and polishing it with wax.

Day 10

I filled up my tank on day 1 to measure the mileage of my bike, I am today to going to refuel my tank to measure the amount of fuel consumed in 10 days. I have driven close to 124.4 km and the fuel consumed was 3.24 liters. Final mileage of my bike is 38.4 km per liter, which is slightly better than the last mileage 37.9 km per liter.

Day 30

The bike is still smoother, although some of the parts like brakes, clutch, and accelerator have lost lubrication, this makes it little difficult to engage and disengage. The mileage has reduced to 37.3 km per liter, which is pretty normal after service.

Day 90

This is where the bike is not as smooth as before, rear brakes are ineffective. the chain is slacking and making noises. Also, my battery is drained out.

Overall Review

Pros

  • Transparency, as the process of servicing, is carried out at home or office.
  • The convenience of not visiting a service station.
  • Pricing is cheaper than Branded Service Stations where the price of General Service Costs close to ₹700-₹800.

Cons

  • Time-consuming, it takes 3 hours of my time. In the same time, I could have taken it to a service station.
  • Poor Washing, Deep cleaning could not be done, some of the dirt and debris could not be removed.
  • Major Replacements cannot be done, as replacing some parts require specific sets of tools and new parts.

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Service Station Service with Pick & Drop

I booked the service online after checking out google and facebook reviews. They came to get my bike in the morning. I told them about the problems with my bike like ineffective rear brakes, slacking chain, and a discharged battery. They promised to solve them all. I handed them my keys and they took my bike. They shared the pictures of my damaged brake liner and also shared the cost of replacement with me.

I came down to collect my bike after 3 hours, the bike was serviced and all my problems were fixed. Also, the bike was washed and polished which is where I was sold. And, it cost me ₹850 (including engine oil charges). Breaking down Service charges (Including Pick & Drop) ₹400 and Oil Charges ₹350. The brake liner cost is not included in the service.

Review

Day 1

As I mentioned earlier, service quality is more or less the same. Due to which, the bike is noticeably smoother in terms of performance. Also, the wash and polish added a mirror shine to my bike which I really admired.

Day 10

Similar to Doorstep Bike Service, I filled my tank full to measure the bike’s mileage. The mileage measured was 38.7 km per liter. Which is much better than my previous reduced mileage 36.3 km per liter. I am yet to understand the reason of mileage improvement.

Day 30

Day 30 is not much different than it was with Doorstep bike service. The bike was running smooth, but the moving parts like brake, accelerator, and clutch lost the smoothness. Although, they are performing well. The mileage was reduced to 37.8 km per liter.

Day 90

At this time after service, the bike is still functional and working. I believe a general service would be required and not the oil replacement.

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Overall Review

Pros

  • Transparency, as they sent me the pictures of the major jobs done with unlimited service revision.
  • Convenient, as I do not need to visit anywhere to service my bike.
  • Pricing is cheaper than the branded service station.
  • Time-saving, as I could utilize my time somewhere else while my bike was being serviced.
  • Washing and polishing cleaned my bike completely.
  • The major replacement was done at the service station only.

Cons

  • Safety issues with the bike.

 

Conclusion

For me, I would go for a later one, Service Station Service with Pick & Drop. As it offers a complete solution for service like Bike Service, Washing, Part Replacement, Battery Charging, etc. And, covers for all the cons of Doorstep Bike Service. Pick & Drop Service adds value to the Bike service whereas Doorstep Service only offers solution related to transparency.

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